Quality and a friendly service
Personalised service
Your comfort is our priority
Our uniqueness as the emblematic hotel of Puerto de la Cruz is based on creating an environment where our clients feel extremely comfortable and pampered, thanks to the quality and exclusivity of our facilities and the personalized attention from the entire team leading the hotel. We have a wide range of facilities, offering history and local culture, gastronomic delights, and hospitality in one of the most prominent destinations on the island, due to its environment and privileged panoramic view of the Atlantic Ocean.
Spaces for relaxation
Panoramic swimming pool and solarium
The hotel’s rooftop is a special space where our guests can relax and enjoy the pool whilst admiring the beautiful panoramic views of the northern coast of Tenerife and, on clear days, the island of La Palma. Surrounding the pool is a solarium, an outdoor Jacuzzi and a restaurant where you can enjoy something to eat. On the hotel’s first floor there is a second solarium with sun beds and Balinese beds and on the ground floor we have a Jacuzzi in the middle of the garden.
Health and wellness
Environmentally friendly philosophy
We are a team aware about the importance of health, tranquillity and respect for nature. For this reason, we provide our electrosensitive guests with 2 energy-free rooms and also special rooms for guests with reduced mobility. We also prepare most of our dishes with organic products from our own farm, in order to offer a healthy and sustainable cuisine. We want to have a safe, healthy and environmentally friendly hotel. Our cleaning products are certified with an eco-label.
Pets are welcome
If you want to have your pet with you during your stay with us, you can do so by paying a supplement of 12€ per day, which includes a bed and an eating and drinking bowl for them, as long as their weight is below 5 kilograms. Please contact us to request this service.
Hotel services:
- Reception desk 24/7
- Multilingual staff: Spanish, English, Italian, German, French...
- Air-conditioning and heating
- Elevator
- Luggage storage
- Airport transfer
- Excursion bookings
- Tourist information
- Car rental
- Bicycle rental
- Special rooms for weddings and events
- Room service
- Rooms with VIP services
- Daily maid service
- Laundry service
- Ticket sales for events
- Restaurants, bars and terraces
- Heated rooftop swimming pool (subject to season)
- Solarium with Balinese beds on the first floor
- Garden Jacuzzi
- Recreational facilities (pool table, table tennis...)
Useful information
Check-in: from 2 PM
Check-out: de 07:00 a 12:00 h
Pets allowed (subject to prior request and confirmation)
Accepted cards: Visa, MasterCard, Diners Club